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Is The Customer Always Right?
What is your answer to this oft-repeated question? It probably keeps crossing your mind whenever you are dealing with complaining...
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[ Sales & Services + Social Styles] Program
Our consultant, Mr Christopher Lee, our Services & Sales Expert, designs and facilitates a "Serving Customers for Success" workshop by...
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[ Serving Customers for Success] Program
"Service is taking actions to create values for someone else" Ron Kaufman, Service Guru How can we bring our service level from Good To...
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[ Handling Difficult Customers for Success]
Difficult Customers are "DSE"? Detailed oriented, Sensitive and Emotional. How to deal with difficult customers and turn complaints to...
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